Seraphic Styler
Legal · Privacy Policy

Privacy, kept small

I collect only what I need to source, style and deliver for you, and I keep it no longer than I must. This Policy explains exactly what that is, who sees it, and how you can see, correct or delete it.

At a glance

This summary is for convenience. The articles below govern.

Article 1. Who is responsible

In briefSeraphic Styler decides how your information is used and answers for it.

  1. 1.1

    Seraphic Styler (“I”, “me”) is the controller of personal information collected through seraphicstyler.com, its request forms, and correspondence about the Services. You can reach me about privacy at seraphicstyler@gmail.com.

  2. 1.2

    This Policy applies to clients, gift recipients, trade buyers, and visitors to the Website. It does not cover third-party sites linked from the Website, which have their own policies.

Article 2. Information I collect

In briefWhat you tell me, and what is needed to deliver.

  1. 2.1

    I collect the following categories of personal information:

  2. 2.2
    CategoryExamplesSource
    Identity and contactName; email; Instagram handle; Zalo or phone numberYou
    Request detailsItems wanted, links, photographs, moodboards, budget, occasion, deadlinesYou
    Fit informationSizes, body measurements, fit preferences, style profile answersYou
    DeliveryShipping address, recipient name and phone numberYou, or the person sending a gift
    TransactionsAmounts, dates, payment method and reference; never the full card numberPayment providers
    Trade informationStore name, market, buying budget, sell-through notesTrade buyers
    CorrespondenceMessages, approvals and feedbackYou
    TechnicalIP address, browser type and request logs held by hosting providersAutomatically
  3. 2.3

    I do not ask for, and ask you not to send, government identification numbers, financial account credentials or health information beyond what is relevant to fit.

Article 3. How and why I use it

In briefTo do the work you ask for, and to keep lawful records.

  1. 3.1

    I use personal information only for the purposes below. Where the EU or UK GDPR applies, the legal basis is shown.

  2. 3.2
    PurposeLegal basis
    Responding to requests and preparing QuotesSteps taken at your request before a contract
    Sourcing, purchasing, styling and delivering your orderPerformance of a contract
    Processing payments, refunds and CreditPerformance of a contract
    Keeping tax, accounting and transaction recordsLegal obligation
    Preventing fraud and protecting the business from chargebacks and abuseLegitimate interests
    Improving the Services from feedback you choose to giveLegitimate interests
    Featuring your photo, name or order publiclyYour consent, given separately in writing
  3. 3.3

    I do not use personal information for automated decision-making that produces legal or similarly significant effects, and I do not build advertising profiles.

Article 4. Who receives it

In briefOnly what each step needs, and never for sale.

  1. 4.1

    I share personal information only as follows:

  2. 4.2
    RecipientWhat they receiveWhy
    Sellers and ateliers in VietnamSizes or measurements; your name only if requiredTo make, alter or reserve your Pieces
    Couriers and forwardersName, address, phone, parcel contents and valueDelivery and customs clearance
    Customs authoritiesCommercial invoice and declaration detailsRequired by law for import
    Payment providers: Stripe, PayPal, Wise, Payoneer, banksPayment details you enter with themProcessing payments and refunds
    Service providers: Tally, Google, Meta/Instagram, GitHub, CloudflareForm submissions, email, messages, website requestsRunning forms, email, messaging, hosting and the site assistant
    Professional advisers and authoritiesInformation reasonably requiredLegal, tax and accounting compliance, or to establish or defend legal claims
  3. 4.3

    Service providers act under their own terms and privacy commitments, and process information to provide their services to me. If the business were ever transferred to a successor, client records would transfer with it under the protections of this Policy, with notice to you.

  4. 4.4

    I do not sell personal information, and I do not share it for cross-context behavioural advertising, as those terms are defined under California law.

Article 5. International transfers

In briefThe business spans California and Vietnam, so information crosses borders.

  1. 5.1

    Because I operate between the United States and Vietnam and use international service providers, your information may be transferred to, stored in and processed in countries other than your own, including the United States and Vietnam, whose data-protection laws may differ from yours.

  2. 5.2

    Where the EU or UK GDPR applies, transfers to service providers rely on the safeguards those providers maintain, such as Standard Contractual Clauses or adequacy frameworks, and transfers to Sellers and couriers are made because they are necessary to perform the contract you requested.

Article 6. How long I keep it

In briefRecords the law requires; everything else, only while useful.

  1. 6.1
    InformationRetention
    Order, payment and tax recordsFor as long as tax and accounting law requires (typically up to seven years)
    Measurements, fit notes and style profileWhile you remain a client, or until you ask me to delete them
    Photos, moodboards and uploadsFor the life of the order and any after-care, then deleted
    Enquiries that do not proceedUp to twelve months, then deleted
    Gift Card and Credit recordsUntil redeemed in full, plus the record-keeping period above

Article 7. Security

In briefReasonable protection, honestly described.

  1. 7.1

    I protect personal information with reasonable measures appropriate to a small business, including using established providers for payments, forms and email, encrypted connections (HTTPS) for the Website, keeping access to client records to my own accounts, and sharing with each recipient only what it needs.

  2. 7.2

    No method of transmission or storage is completely secure. If a breach affecting your information occurs, I will notify you and any relevant authority where the law requires.

Article 8. Cookies and browser storage

In briefNo tracking cookies; your settings stay on your device.

  1. 8.1

    The Website does not use advertising, analytics or cross-site tracking cookies. It stores a small number of settings in your browser’s local storage so the site remembers your choices. This information stays on your device, is never sent to me, and can be cleared at any time in your browser settings.

  2. 8.2
    Key (example)PurposeKept
    ss-theme, ss-contrast, ss-textsize, ss-motionDisplay and accessibility preferencesUntil you clear it
    ss-langYour chosen languageUntil you clear it
    ss-basket, fd-saved, fd-basket-dockPieces and houses you save or add to an estimateUntil you clear it
    ss-find-key, ss-find-historyYour own AI key and recent searches for the photo finder, if you use itUntil you remove it
    ss-letter-shortcuts, fd-vcInterface conveniences in the directoryUntil you clear it
  3. 8.3

    Fonts are served by Google Fonts and the Website is hosted on GitHub Pages; like any web request, those providers receive your IP address and browser information when a page loads. Payment pages and forms are hosted by Stripe and Tally under their own cookie policies.

  4. 8.4

    Because there is no tracking to opt out of, Global Privacy Control and Do-Not-Track signals require no further action, and are respected in any case.

Article 9. Assistant and AI-assisted tools

In briefWhat happens to the questions and photos you enter.

  1. 9.1
    • Site assistant. Questions you type are sent to my server on Cloudflare to generate an answer and are not used to identify you. Please do not include personal details in them.
    • Photo finder. If you choose to add your own AI provider key, your photo and query are sent directly from your browser to that provider, under its terms. Your key is stored only in your browser. I do not receive the key, the photo or the result.

Article 10. Your rights

In briefSee it, correct it, delete it, take it with you.

  1. 10.1

    Subject to applicable law, you have the right to:

  2. 10.2
    • access the personal information I hold about you and receive a copy;
    • correct information that is inaccurate or incomplete;
    • delete your information, except records I must keep by law;
    • port information you provided, in a commonly used format;
    • object to or restrict processing based on legitimate interests;
    • withdraw consent at any time, where processing relies on consent; and
    • complain to your data-protection authority, although I would welcome the chance to put things right first.
  3. 10.3

    To exercise a right, email seraphicstyler@gmail.com. I will verify your request using the contact details already on file, and respond within thirty (30) days, or within the period your local law requires.

  4. 10.4

    California residents. Under the California Consumer Privacy Act, as amended, you may request to know the categories and specific pieces of personal information collected, the sources, purposes and recipients described above; to delete or correct it; and to opt out of sale or sharing, although I do not sell or share it. I use fit measurements only to provide the Services you request. You may use an authorised agent, and you will not be treated differently for exercising any right.

Article 11. Marketing messages

In briefOnly if you ask for them.

  1. 11.1

    I do not send newsletters or promotional messages unless you have asked to receive them, and every such message lets you stop them. Messages about an order you have placed are service messages, not marketing.

Article 12. Children

In briefServices are for adults.

  1. 12.1

    The Services are intended for adults. I do not knowingly collect personal information from children under sixteen. A gift for a young person is arranged through the adult who purchases it. If you believe a child has sent me information, please contact seraphicstyler@gmail.com and it will be deleted.

Article 13. Changes to this Policy

In briefA new date at the top whenever it changes.

  1. 13.1

    I may update this Policy as the Services or the law change. The current version is always on this page with its effective date. Where a change materially affects how your existing information is used, I will tell you directly.

Notices & questions

Write to me

Questions, requests and formal notices under this document may be sent by email. I reply within two business days.

Seraphic Styler
seraphicstyler@gmail.com
@seraphicstyler
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